Track Order

  • After you place an order, it takes us 1-3 business days to complete the processing, packaging, and shipping. We typically ship all orders within 3 days (public holidays and peak sales seasons may cause slight delays). Once shipped, you will receive an email containing detailed shipping information.
  • After shipping, we expect your items to arrive within 7-10 days, although this may vary depending on your location.
  • Tracking information is usually updated 24-48 hours after shipping. You can inquire about the status by using the tracking number in the email we sent you, by asking us on our website or by emailing support@nexvibe.com, or by visiting 17tracking.net.

If you need to inquire, please leave your name, email (must be the one you logged in with), phone number (for us to contact you), order number, product name, and the time of placing the order below.

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